Title:	Sales and Service Agent
Send Resumes To:	jobs@tni.com
Languages:	Ukrainian, Polish
Shifts Available:	Various shifts
Qualifications:	• Must be bilingual (requires a high proficiency in English). • High written proficiency in Russian, Ukrainian, or Polish. • Requires High School Diploma plus 1-2 years work experience. • Some college preferred. • Requires call center and customer service experience. • Requires product presentation and sales experience. • Requires basic computer and typing skills. • Requires strong communication skills. • Must be able to handle high-stress situations. • Must have strong organizational values. • Must have a positive attitude. • Must be able to maintain a high energy level throughout shift. • Must be able to sit or stand at a desk throughout shift. • Must be easily understood.
Job Functions:	• Provide Customer Service to Independent Product Consultants. • Receive inbound calls from Independent Product Consultants and respond to questions regarding company policies, products, programs and events. • Perform outbound calls to ensure customer satisfaction. • Maintain call quality standards as outlined on the Call Quality Review form. • Promote TNI products on customer calls. • Keep a daily Sales and Service Journal with a record of all calls and sales. • Attend weekly training meetings and pass training quizzes. • Apply training received to job functions. • Work to achieve team and individual sales plans on a daily and monthly basis. • Any other duties and/or responsibilities as assigned.